Rising competition in the Finance Sector and the growing volumes of data is fuelling the growth of tough competition and increasing operational costs for many financial organisations today.
Coupled with the need for better compliance, less errors, knowing and focusing on their customers, organisations need an efficient way to manage operational challenges and compliance.
Intellimorph Automation specialists worked at one of the UK's national banks in Scotland, leading their Automation delivery to automate processes related to remediation, on over 200 robots.
As a result, the Bank was able to expedite back-office processes, improve the quality of communication to their customers, and avoid regulatory penalties. Intelligent Automation increased their capacity by 300 FTEs (full time employees).
Intellimorph's approach and proven experience in Digital Transformation & Intelligent Automation, will turn your use cases into success stories.
Know Your Customer (KYC) is a critical compliance process in every bank. This process utilises many FTE and considerable costs to organisations. Using Intelligent Automation to collect and validate customer data they can complete the process in a shorter duration with minimal errors and employees can be focused on other more valuable tasks.
New account creations require data entry across systems, often repeating work many times. Intelligent Automation increases not only speeds up the process and reduces errors, employee satisfaction is increased by eliminating monotonous tasks and engaging the employees in tasks requiring human intelligence.
Mortgage applications often require data to be validated, and interaction with different systems. intelligent Automation can speed the process up significantly, updating multiple systems accurately, and reduce errors that lead to issues and bottlenecks further down the line.
Centralise information from legacy systems and independent data silos to build a central data warehouse, with automated validation of data.
Automate the reading, creating and replying to emails, especially in shared mailboxes, so that email queries are responded to in a timely manner, with personalised information.
Processing paper documents including invoices and content matching; and extracting information and data points for further use and automatic input to other systems.
Fraud, including money laundering, is a growing problem for banks and their customers. As criminal methods become more sophisticated, banks need to turn to technology to check transactions and identify fraud. Intelligent Automation can check transaction patterns, as well as details linked to where the money is going, and alert the fraud team of any suspicious activity.
Statement data extraction can be automated using Intelligent Automation solutions that incorporate OCR. Data points from very large account statements can be extracted within minutes, and made available to other systems for reporting. Intelligent automation can be used on all statement formats, including Current Accounts and Credit Card statements.
Intellimorph's award winning methodology has helped our clients repeatedly achieve results. We are confident your operational costs will reduce and a high ROI. Find out more here
Our Intelligent Automation solutions are vendor agnostic and increase your workforce capacity and throughput while managing resource costs. Find out more here
Our experience in building and delivering a CoE for automation will empower and enable your teams to continue their transformation journey long after we have left. Find out more here
Intellimorph Process Suite is the one-stop shop for all your process mapping needs, incorporating screen recorders, and process detailing forms. Find out more here
Robot Station will increase productivity across your entire organisation. Users will be able to submit bot requests directly from their desktop, and monitor progress, as well as raise issues for any exceptions. Find out more here
BotWatch empowers your team with live monitoring and support of your Digital Workforce with real-time alerts to any issues through the intuitive dashboard. Find out more here
Outsource one or more processes, teams or even your department to us, and we will run your business for you. Find out more here
Start your journey now with Intellimorph by arranging a virtual face to face workshop, where collaboratively we can discuss the outcomes you are looking to achieve, the risks and challenges you are facing and our approach to transforming your business.